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Contact Us

Customer Service

Return enquiries

Phone 02 9521 4041 

We post online orders each weekday received by 11am (Sydney time).  Please allow extra time during sale periods or long weekends.


Pick Up Orders & Drop Off Returns

From week commencing 27/7/20, our Kirrawee Warehouse will be contactless. 

PICK UPS: Please wait for your EMAIL notification to say your order is ready. On approach (5-10 mins) please text our mobile 0481 233 277 and let us know your name/order number and we will leave outside for you to collect. Please adhere to the strict hours below for this service.

RETURNS: Online orders you wish to return for a store credit can also be returned to our warehouse during the allocated hours below. You must first complete the return request online before returning. Return Portal link here

You may leave returns in the basket and it will be processed the next business day. Please ring the doorbell to alert us a parcel has been left and then kindly leave.

We thank you for your co-operation. 

Please adhere to these strict hours for this service to allow us to operate within Covid restrictions.